Stephanie Barnes
Your local Starbucks drive-thru may not be the safe space you thought it was, according to a new viral TikTok video.
The TikToker, @gnarly_bruh, went viral after revealing that multiple workers regularly listen to customers in the Starbucks drive-thru.
In the video, @gnarly_bruh can be seen recording herself with the following caption: “POV: You’re ordering and think you’re only talking to me.” This isn’t unusual because it’s easy to assume that you’re only talking to the person wearing the headset while placing your order, right? But that isn’t the case.
As the video continues, the TikToker turns the camera to reveal the truth. There isn’t just one person hearing your order—there’s an entire team.
This revelation sent TikTok users into a frenzy, with many immediately becoming self-conscious about past ordering experiences.
“So wait everyone hears me make the jokes and be awkward?” one user asked, to which @gnarly_bruh responded, “Yes bestie we can hear EVERYTHING.”
Eventually, @gnarly_bruh offered a full explanation of how the whole system works. As it turns out, there are many, many headsets.
“When you come in the drive thru when you order about 10 employees have a headset on and are listening to your order,” she explained.
Other commenters shared their own experiences working in the fast-food industry.
There were even other alleged Starbucks employees, who chimed in to share some hilarious situations.
“I’ll be in the back doing dishes just laughing my ass off,” a user wrote.
“Last week we heard a couple arguing over their sex life,” another shared. “SO AWKWARD.”
This new information has also inspired some users to adjust their ordering behavior.
“Ever since I learned everyone on headset can hear me I now ask ‘how are you guys’ rather than just how are you,” one person said.
“Finding out this info always has me shaking in my seat at the speaker,” another TikToker added.
Of course, there were folks who said they’ve always known this information. And other users who decided it was all too much.