Working in customer service
isn’t easy. From the long hours to working on holidays to dealing with annoying customers. But, as someone who’s worked in restaurants for five years, there are definitely entertaining moments with customers because no matter how long you’ve worked in the service industry, you’ll always be surprised what weird stuff people can come up with.
People who’ve worked at drive-thrus have an especially hard time with odd hours and dealing with the weirdest customers, so in a Reddit thread, they shared some of the weirdest things they’ve encountered on the job:
Two guys naked on a bench seat. Driver made sure to tell me they weren’t gay.
Dude had a full-on sex doll dressed up in his passenger seat. Sunglasses, dress and even a hat. I couldn’t even tell it was fake until I asked for their order. A coworker and I looked at each other simultaneously and we both said “was that a sex doll?” This is in a “wealthy” area of my city as well so it was definitely a first.
My gym teacher, drunk. He started eating the tacos at the drive-through window. He was there for over 5 minutes, just eating. I saw him the next day in school, we both acted like nothing happened.
Only worked drive-through for a year but the weirdest thing I saw was an alpaca in a minivan. They asked at the window if they could order some apple slices for the alpaca. I just gave them two packs on the house.
A car pulls up, and all 4 people are just completely naked, just casually chilling.
Someone threw a fish at me once. Didn’t order anything, just a drive-by fish attack.
Had a customer come through with a giant grandfather clock in the back seat. The thing was so huge it was sticking out the side window, which just so happened to be on the left side of the car. Which meant dude couldn’t get close enough to the window to reach his food and had to step out, cursing the whole time.
Someone pulled a gun on my brother because the salsa containers weren’t completely full. You can get as many as you want for no extra charge.
I worked at a Tim Hortons and once saw an old lady with like 50 cartons of eggs in her car, I made a joke saying “looks like you could make your own breakfast” and she got real straight-faced and said, “oh honey those aren’t eggs”. Still have zero clue what else you would store in egg cartons…
I was working the drive-thru at Burger King in a snowstorm. Driver orders a coke with no ice. When I hand them the coke, they empty it a bit, break off a couple of icicles hanging from the car, put in the coke, and drive off without saying a word.
The entire car was filled with trash. Like legitimately up to ceiling in the back seat and up to shoulder height in the passenger seat. I was so stunned I nearly forgot to give them their food.
A woman drinking a tall boy of Budweiser. It was 5:30 in the morning at a Starbucks.
The driver had a comically large dildo in the passenger seat. He’d buckled it in and put a hat on it.
This girl used to come through with like 3 dogs. I finally asked her, “do you have to feed these beasts?” And she explained that she just walks and grooms them. Well, one day she came through the drive-through with like 15 dogs and she screams through the intercom “MY BUSINESS FINALLY TOOK OFF” and got a bunch of chicken tacos for them. Come to think of it…I think she may have been trying to flirt with me. Damn.
This dude pulled up and his girlfriend or whatever was almost entirely naked on the seat next to him, sleeping. When he pulled up, he saw my shocked expression, pulled her thin jacket (the only thing on her body besides the seatbelt) to cover her nipple and asked for some ketchup.
I worked at a McDonald’s in a small town in Michigan (think 2 stop lights) and when the car pulled up to the front window, they had a whole baby kangaroo in their lap. I don’t know where they got that from or why, but the closest zoo was 2 hours away.
I was working a McDonald’s drive-through in a small town in Michigan. This truck goes through, pays and pulls forward to get its meal. Then a chicken jumps out of the back. I yell for the next car in line to stop, but she looks confused and ends up running over the chicken. It’s not dead but it’s a wreck. She looks at me and we’re both in tears. She says she has to and I say “no”. She puts it on reverse and backs over the chicken again. Another employee had to get a shovel and scoop up the dead chicken from the drive-thru.
I was helping these two teen boys when I heard a quack from the back seat. “That’s the duck,” one of them told me, followed by a honk from the back. “And that’s the goose.” It’s worth noting that they had just left a football game and come straight to the drive-thru so lord only knows where the duck and goose were before that
I worked a drive through at Arby’s and a DEA agent came through in his squad car. When he pulled up to the window and I handed him his food and he thanked me, turned around into the criminal holding area and screamed “SHUT UP BEFORE I BREAK YOUR NOSE!”
I was clearly mortified. Then he turned back to me and said “just kidding there’s nobody back there”, laughed, and drove off.
On Christmas Eve, this guy comes through and I’m taking his money when he asks if I want to see his stump. I wasn’t really thinking and said sure. The guy opens his car door and reveals that his left leg was amputated from the knee down. Again, without thinking I asked him if he was alright. He said he was, and while closing his door, he mentioned that he needed to be careful when getting out because he has fallen on his face before.